![]() When you turn on enhanced Microsoft Teams Integration, there are two dialog boxes that you need to accept. For more information, see Set up apps to use SharePoint Online.Įrror when you pin a record or view of any app to a team channel if the enhanced experience isn't configured correctly by your customer engagement apps admin.Įrror: The admin has not consented to use user sync feature, you can add them manually. You need to set up document management for customer engagement apps to use SharePoint Online. If you get this error: You cannot enable Microsoft Teams integration since the environment is integrated with SharePoint on-premises, this means that you're currently configured to use SharePoint on-premises for document management. For more information, see Control access from unmanaged devices. This might block a user when they try to access a connected team channel file library on an app page. If SharePoint Online admin has enabled control access from unmanaged devices (conditional access policy) to allow/block SharePoint sites from unmanaged devices, then the same restrictions are applied for Microsoft Teams integration because Microsoft Teams uses SharePoint sites for document management. To fix the issue, delete locations with an absolute URL. SharePoint Integration isn't configured, but there's SharePoint document locations created with an absolute URL in your organization. To fix the issue, deactivate the SharePoint site. ![]() SharePoint Integration isn't configured, but there's an active SharePoint site in your organization. ![]() SharePoint Integration isn't configured, and OneDrive Integration is enabled. If you get an error while configuring Microsoft Teams Integration from Dynamics 365, it might be because of the following prerequisites aren't met. Microsoft Teams integration uses SharePoint integration at the backend, so if there's a failure with SharePoint integration or OneDrive configuration, it will also fail when you enable Microsoft Teams integration. Troubleshoot configuration issues with Microsoft Teams integration This article provides information about the error messages you might face with possible resolutions and some known issues.
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